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BSB Business Business studies Critical thinking skills

BSBOPS305 Process Customer Complaints

by |November 30, 2021

BSBOPS305 Process Customer Complaints In this unit you will learn how to; Receive complaints Process complaints, and Resolve complaints Introduction […]

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BSB Business Business studies Consultancy

BSBOPS304 Deliver and Monitor a Service to Customers

by |July 26, 2021

BSBOPS304 Deliver and Monitor a Service to Customers In this unit you will learn to; Identify customer needs Deliver a […]

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Hospitality Units

SITHKOP009 Clean kitchen premises and equipment

by |February 2, 2020

SITHKOP009 Clean kitchen premises and equipment In this unit you will learn how to; Clean and sanitise kitchen equipment Clean […]

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Hospitality Units

SITHIND008 – Work effectively in hospitality service

by |February 1, 2020

SITHIND008 Work effectively in hospitality service In this unit you will learn how to; Prepare for service Provide service Complete […]

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Hospitality Units

SITHIND006 – Source and use information on hospitality industry

by |February 1, 2020

SITHIND006 Source and use information on hospitality industry In this unit you will learn how to; Source and use industry […]

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Hospitality Units

SITHFAB036 Provide advice on food

by |February 1, 2020

SITHFAB036 Provide advice on food In this unit of study you will learn how to; Research Information on Food Advise […]

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Hospitality Units

SITHFAB034 Provide table service of food and beverage

by |February 1, 2020

SITHFAB034 Provide table service of food and beverage In this unit of study you will learn how to; Prepare restaurant […]

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Hospitality Units

SITHFAB027 Serve food and beverage

by |February 1, 2020

SITHFAB027 Serve food and beverage In this unit of study you will learn how to; Prepare for food and beverage […]

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Hospitality Units

SITHFAB025 – Prepare and serve coffee beverages

by |February 1, 2020

SITHFAB025 Prepare and serve coffee beverages In this unit of study you will learn how to; Organise coffee work station […]

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Hospitality Units

SITHFAB024 – Prepare and service non-alcoholic beverages

by |February 1, 2020

SITHFAB024 Prepare and service non-alcoholic beverages In this unit of study you will learn how to; Select ingredients Select, prepare […]

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